FREE Shipping For Orders Over USD $60

Purchase Any Collar / Receive 20% Off Any Lead. Checkout code 'LEAD20'.


Once your order has been shipped, a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the email.

Complimentary Worldwide Shipping For Orders Over USD $60.
USD $10 Shipping For Orders Under USD $60.

We use FedEx to deliver your parcels in 3-5 business days.
Order by 10pm (UTC-5) for same day dispatch.


All product prices indicated, and payments made on the USA Online Store are in USD currency.
Any custom fees, duties or taxes determined by your local customs authority may include;

1. Sales Tax applied by your country for purchases from Australia; and
 2. Duties charged for processing by your country.

Order by 10pm (UTC-5) for same day dispatch.
During sale periods we will endeavour to commit to our normal delivery times, however some deliveries may take 1-2 days longer.
In the case of any delay to processing times, you will be notified by email.

Occasionally stock levels are not up-to-date on the Online Store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.

If you require any changes to your order; including incorrect address details and/or item sizing, immediately.
If your order has already been processed, Sebastian Says accepts no responsibility for incorrect details entered. However, our returns process is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees.
Sebastian Says reserves the right to cancel any order after purchase.

Order details are available in order confirmation emails, and in My Account for customers who were logged in when placing their order. Alternatively for all Online Store and order quiries.