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FREE Standard Shipping 2-8 business days:

Orders over AUD $150

Standard Shipping 2-8 business days:

AUD $10

Express Bulky Items (Bedding) 1-3 business days:

AUD $50


FREE Standard Shipping 2-8 business days:

Orders over USD $150

Standard Shipping 2-8 business days:

USD $30



We use Australia Post to deliver your parcels within Australia and Internationally. Our logistics providers are working hard to deliver for all their customers in these difficult times. They are experiencing some delivery delays in the network due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online. These delays mean they are temporarily suspending the Express Post guarantee of next day delivery as they are unable to commit to this time frame. Express Post is still available but parcels may not be delivered next business day every time.

Order by 10am (ADST) / 10pm (UTC-5) for same day dispatch.

During sale periods we will endeavour to commit to our normal delivery times, however some deliveries may take 1-2 days longer.
In the case of any delay to processing times, you will be notified by email.


All product prices indicated, and payments made in AUD on the Online Store are in AUD currency.

All product prices indicated, and payments made in USD on the Online Store are in USD currency.


All product prices indicated, and payments made on the USA Online Store are in USD currency.
Any custom fees, duties or taxes determined by your local customs authority may include;

1. Sales Tax applied by your country for purchases from Australia; and
 2. Duties charged for processing by your country.

Occasionally stock levels are not up-to-date on the online store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.

Pre order items will be dispatched by the date mentioned in the product description. At times there may be delays due to shipment hold ups that are out of our control. We will do our best to communicate this information to you. We will not part ship items in one order that is in stock. If you are wanting to have a part shipment, please complete a separate order for items that are pre order from the items that are available in stock.

If you require any changes to your order; including incorrect address details and/or item sizing, immediately. We may or may not be able to change your order, depending on whether the item has been packed or not.
If your order has already been processed, Sebastian Says accepts no responsibility for incorrect details entered. However, our returns process is available for changing incorrect items.
We are unable to adjust your order with discount codes once payment has been finalised.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees.
Sebastian Says reserves the right to cancel any order after purchase.

Order details are available in order confirmation emails, and in My Account for customers who were logged in when placing their order. Alternatively for all online store and order inquiries.